Service 01

AI & Automation

Most Kenyan businesses lose deals in the gap between an enquiry and a reply. We close that gap with systems that qualify leads, answer questions and book appointments on their own — on WhatsApp, on your site, and inside the tools your team already uses.

From
KES 60,000
Timeline
3–6 weeks
Deliverables
30 itemised
Ideal for
Teams losing deals to slow follow-up
Typical engagement
KES 60,000 – 150,000 setup · KES 15,000 – 60,000 / month · full pricing

What we build

5 ways we deliver AI & Automation

AI Lead Generation Engine

Stop chasing leads. The system finds them, qualifies them and books them.

You receive

  • Prospect sourcing and enrichment pipeline
  • Automated qualification scoring
  • CRM sync with deduplication
  • Calendar booking straight from the conversation
  • Follow-up sequences that stop on reply
  • Pipeline dashboard with source attribution

AI Visibility (AEO)

Be the answer when your customers ask ChatGPT, Claude or Google AI for a recommendation.

You receive

  • Answer-engine visibility audit across major assistants
  • Entity and structured-data build-out
  • Content restructured for extractable answers
  • Citation and mention monitoring
  • Competitor answer-share benchmarking
  • Monthly visibility report

AI Customer Agent

A WhatsApp and web agent that answers, qualifies and books — on Kenya's busiest business channel.

You receive

  • Agent trained on your products, pricing and policies
  • WhatsApp Business API deployment
  • Website chat widget
  • Clean handoff to a human with full context
  • Knowledge base that you can update yourself
  • Conversation analytics and gap reports

Auto Booking Systems

Clients book themselves, at any hour, without the back-and-forth.

You receive

  • Branded booking portal
  • Two-way calendar sync (Google, Outlook)
  • Automated email and SMS reminders
  • Deposit and payment collection
  • Waitlist and cancellation handling
  • Custom availability and buffer rules

Business Automation

Workflows that run while you sleep — priced per workflow, so you can start with one.

You receive

  • Process mapping and automation audit
  • Tool-to-tool integrations
  • Document and invoice generation
  • Scheduled reporting to email or Slack
  • Error alerting and retry handling
  • Runbook so your team can operate it

How the engagement runs

Four steps, and you see work at the end of each

Every stage ends in something you can hold, review or reject — never a status update.

  1. Map the manual work

    Week 1

    We sit with the people actually doing the work and trace every step, handoff and dead end. Automation applied to a broken process just makes the mess faster, so this comes first.

    You getA process map with the automation candidates ranked by hours saved.

  2. Build the first workflow

    Week 2–3

    We build the highest-value workflow end to end and wire it into your live tools — not a demo environment. You see real records moving within the first fortnight.

    You getOne working automation, running against your real data.

  3. Train and tune

    Week 3–5

    The agent gets fed your pricing, policies and edge cases. We run real conversations through it, catch where it guesses, and tighten the guardrails until it stops.

    You getA tuned agent with a documented escalation path to a human.

  4. Launch and measure

    Week 5–6

    We go live behind a monitored rollout, then report on what it actually changed — response time, qualified leads, hours returned to the team.

    You getLive system, runbook, and a monthly performance report.

What we build it with

No mystery stack

Everything below is mainstream and documented, so another team could pick your project up tomorrow if they had to.

Claude & GPTReasoning and conversation
WhatsApp Business APIKenya's default business channel
n8nSelf-hosted workflow orchestration
Airtable & HubSpotCRM and structured records
Google CalendarTwo-way booking sync
TwilioSMS reminders and fallbacks

Before you ask

Questions we get on AI & Automation

Answered plainly, including the ones with awkward answers.

Most clients see the first measurable change within a month of go-live, usually in response time and the number of enquiries that get a reply at all. We agree the metric before we start — typically hours saved per week or qualified leads per month — and report against it.

Something specific to your situation?

Ask us directly

Let's Build Together

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