Service 06

Hosting & Maintenance

Managed hosting with proactive care — security patching, dependency updates, monitored backups and a support line that answers. The unglamorous work that decides whether your site is still fast and online a year from now.

From
KES 3,000
Timeline
Live within 48 hours
Deliverables
18 itemised
Ideal for
Anyone without an in-house technical owner
Typical engagement
KES 3,000 – 20,000 / month · full pricing

What we build

3 ways we deliver Hosting & Maintenance

Managed Hosting

Fast, monitored infrastructure you never have to think about.

You receive

  • Managed cloud hosting and deployment
  • Free SSL certificate with auto-renewal
  • Daily automated backups, restore tested
  • 99.9% uptime target with monitoring
  • CDN and edge caching
  • Email support

Care Plan

Proactive maintenance so problems are fixed before you notice them.

You receive

  • Everything in managed hosting
  • Weekly security scans and patching
  • Plugin and dependency updates
  • Ongoing performance optimisation
  • Monthly analytics and uptime report
  • Two hours of content changes each month

Priority Support

A named person, an SLA, and an hour's response when it matters.

You receive

  • Everything in the care plan
  • Dedicated account manager
  • One-hour emergency response SLA
  • Unlimited support hours
  • Staging environment for safe changes
  • Quarterly strategy review

How the engagement runs

Four steps, and you see work at the end of each

Every stage ends in something you can hold, review or reject — never a status update.

  1. Audit and migrate

    Day 1–2

    We audit what you are on now, take a full backup, and migrate with DNS cut over at a low-traffic hour. Existing sites move without downtime.

    You getSite live on monitored infrastructure, with a rollback point.

  2. Harden and baseline

    Week 1

    SSL, headers, backups and uptime monitoring are configured, and we record a performance baseline so future changes can be judged against something.

    You getA hardening checklist and a recorded performance baseline.

  3. Maintain on a cycle

    Ongoing

    Weekly scans and patches, dependency updates applied on staging first, and restores tested rather than assumed. Backups nobody has restored are not backups.

    You getA monthly report covering uptime, patches and performance.

  4. Respond and review

    Ongoing

    One support channel with a defined response time, and a quarterly review of where the site is heading rather than only what broke.

    You getTracked response times and a quarterly review session.

What we build it with

No mystery stack

Everything below is mainstream and documented, so another team could pick your project up tomorrow if they had to.

Vercel & HetznerEdge and dedicated hosting
CloudflareCDN, DNS and DDoS protection
Let's EncryptAutomatically renewed SSL
UptimeRobotAvailability monitoring and alerts
SentryError tracking in production
Automated backupsDaily, off-site, restore tested

Before you ask

Questions we get on Hosting & Maintenance

Answered plainly, including the ones with awkward answers.

Managed hosting starts at KES 3,000 per month. The care plan, which adds proactive patching, updates and monthly reporting, is KES 8,000. Priority support with a one-hour SLA is KES 20,000.

Something specific to your situation?

Ask us directly

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